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PDA Letting AgentsChester & North Wales
Client Stories

What Chester landlords & tenants say.

Over two decades of Chester lettings. Here's what our clients actually experience — in their own words.

4.4★

Google Rating

20+

Years in Chester

99%

Rent Collection Rate

98%

Landlord Retention

HMO Landlord
PDA Lettings manages my HMO on Hough Green — six rooms, full management. Void periods average just 8 days and rent collection is 99% on time. The legal support from PDA Law is worth the fee alone.

8 days

Avg Void

99%

Rent Collection

Landlord
I've had my 2-bed semi in Upton with PDA for five years. Not a single void longer than two weeks, rent paid on time every month, and maintenance handled without me lifting a finger. Exactly what full management should be.

5 years

Years with PDA

2 weeks

Max Void

Tenant
Rented a 1-bed flat on Saughall Road through PDA. Repair reported on a Monday, contractor in by Wednesday. Deposit returned in full within 7 days of moving out. Genuinely the best agency I've rented through in Chester.

2 days

Repair Response

7 days

Deposit Return

Landlord
Switched my 3-bed terrace in Boughton to PDA after my previous agent left it empty for 11 weeks. PDA found a vetted tenant in 9 days and I've had 100% rent collection for the past three years.

9 days

Time to Let

100%

Rent Collection

First-Time Landlord
I had no idea where to start — PDA Letting handled everything from the safety certificates to finding a tenant. My 2-bed semi in Hoole was let in 9 days and I've had 100% rent collected every month since.

9 days

Time to Let

100%

Rent Collection

First-Time Landlord
As a first-time landlord I was worried about compliance. Their team sorted my Gas Safety, EICR, and EPC within a week. The in-house solicitors drafted the tenancy agreement and I felt completely protected.

1 week

Compliance Setup

Included

Legal Cover

First-Time Landlord
I inherited a property and had never been a landlord before. PDA Letting walked me through every step. Within six weeks I had a great tenant, all certificates in place, and my deposit registered properly.

6 weeks

Time to Let

100%

Deposit Protection

HMO Landlord
My 6-room HMO was unlicensed and I was facing a potential rent repayment order. PDA Letting sorted the fire safety works, submitted the licence application, and had all rooms re-let within 10 weeks. Absolute lifesavers.

10 weeks

Rooms Re-let

Secured

Licence

HMO Landlord
I wasn't sure if my Hoole conversion needed planning permission under Article 4. PDA Letting confirmed it didn't, handled the additional licensing, and had all four rooms let to professionals within six weeks. The gross yield hit 8.4%.

6 weeks

Time to Let

8.4%

Gross Yield

HMO Landlord
Managing individual tenancy agreements across a 5-room HMO was a nightmare. PDA Letting took over the whole thing — separate ASTs, room-by-room rent collection, and inspections. I haven't had a void longer than a week since.

1 week

Max Void

100%

Rent Collection

Portfolio Landlord
I was self-managing five properties and it was becoming unmanageable. PDA Letting took over the whole portfolio in under two weeks. My average void period dropped from 28 days to 8 days — the difference is remarkable.

28 days

Void Before

8 days

Void After

Portfolio Landlord
Switching agents mid-tenancy felt daunting but PDA Letting handled everything seamlessly. Our tenants didn't even notice the change. Having in-house solicitors saved us nearly £2,000 on a Section 21 alone.

£2,000

Legal Saving

Seamless

Transition

Portfolio Landlord
The consolidated monthly reporting is a game-changer. I can see rent receipts, maintenance logs, and compliance expiry dates for all my properties in one place. I wish I'd switched sooner.

4

Properties

Monthly

Reporting

Chester's only letting agency with an in-house solicitor.

PDA Lettings was founded by Paul D'Ambrogio with a singular focus: residential lettings in Chester and surrounding areas. Our unique connection to PDA Law Solicitors means we handle legal challenges that would cost other landlords thousands — included in your management agreement.